Renewing Your Subscription

PDQ subscriptions now have an auto-renewal feature. You can save a credit card to be used for your yearly renewal or you can receive a Net-30 invoice for payment when your subscription is renewed. Please contact us at sales@pdq.com if you would like to change your subscription’s auto-renewal method. Invoices can be paid with any of our accepted payment methods (please see our support article: Payment Options).

How to Renew Your Subscription

• If your subscription is set to auto-renew:
  • Log into your PDQ account at https://sales.pdq.com/
    • Since your company already has an account with us, you can reach out to the primary account holder and request that they invite you to give you access: Inviting Users to Your Organization 
  • Your Products tab will not show a button to renew (as pictured below). You will not need to take any action to renew your subscription. New license keys will be sent to you on your renewal day. After you receive the new keys, enter them into your software, and you will be all set for the next year!
  • If your finance team requires a quote, please reach out to sales@pdq.com for assistance.

• If your subscription isn't set to auto-renew:
  • Log into your PDQ account at https://sales.pdq.com/
    • Since your company already has an account with us, you can reach out to the primary account holder and request that they invite you to give you access: Inviting Users to Your Organization 
  • Your Products tab will show a button to renew, and your subscription will expire on the date listed:

• To renew your subscription, select the Renew option. This will process your renewal using the payment method saved to your account. 

• Click Pay ____ and renew to process your renewal with your credit card.
• If your finance team requires a quote, click Generate a quote.
  •  When you are ready to order:
    • With your written approval, we can process your order and send an invoice based on the quote. Please include your quote number with your confirmation.
    • Purchase Orders can be sent to sales@pdq.com and should reference your quote number.
    • Your invoice can be paid with any of our payment options (please see our support article: Payment Options).

Your subscription will now be renewed for an additional year. Your subscription will also continue to renew using the same payment method. If you would prefer to renew manually, please contact us at sales@pdq.com to disable the auto-renewal feature.