Overview: This article covers how to update and manage your payment method on file. You can save a credit card, or a US bank account to your PDQ account. This will be used for subscription renewals and for any new licenses you add to your subscription.
Adding a New Payment Method:
- Log into your PDQ account at http://portal.pdq.com/
- On the ‘Billing’ page, select 'Edit billing & payment info’
- Under the section titled ‘Payment Method’ you can add and remove credit cards and set a preferred payment option.
- To add a new credit card or bank account, select '+ Add payment method'
To Add a Credit Card:
- Select 'Card' and enter your credit card details.
- Click 'Add' to confirm.
To Add a Bank Account:
- Select 'US bank account'
- Locate your bank and follow the prompts to link your bank account. Your bank may require additional verification to authorize the link to your account.
- Click on 'Add' to confirm.
Once you've made any desired updates, select ‘Return to PDQ.com’ to navigate back to the billing page.
Manage Your Preferred Payment Method:
Note - If only one payment method is saved to your account, it will be the preferred method by default.
- Log into your PDQ account at http://portal.pdq.com/
- On the 'Billing' page, select 'Edit billing & payment info’
- Any saved credit cards & bank accounts will be listed under the section titled ‘Payment Method’
- Click on the three dots to the right of the card/bank name and select 'Make Default'
Removing a Payment Method:
Note - If only one payment method is saved to your account, please click here to submit a ticket so our team can assist in removing your saved payment method.
- Log into your PDQ account at http://portal.pdq.com/
- On the ‘Billing’ page, select 'Edit billing & payment info’
- Under the section titled ‘Payment Method’ locate the bank account or card you'd like to remove.
- Click on the three dots to the right of the card/bank name, and select 'Delete'
- Click 'Delete payment method' to confirm.
