Managing Auto Renewals

Overview: PDQ Deploy & Inventory subscriptions will automatically renew by default. This article will guide you through enabling and disabling the auto-renewal feature online.

Auto-Renewal Overview:

You can enable and disable auto-renewals from the billing portal dashboard. If your subscription is set to auto-renew, your card or linked bank account will be charged and new license key(s) will be sent to you on your existing renewal date.

If a payment method hasn't been saved to your account, a net-30 invoice will be generated and sent to you instead. Invoices include a secure credit card payment link, and can be paid with any of PDQ's accepted payment options found here: Payment Options

Your Deploy & Inventory subscription will indicate if auto-renewal is enabled:

If auto-renewal is disabled, your expiration date will be shown instead.

Enable Auto-Renewal:

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the ‘Dashboard’ page, select ‘Manage Subscription’ 
3. Select ‘Enable Auto-renew’ - a confirmation message will appear.

Disable Auto-Renewal:

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the ‘Dashboard’ page, select ‘Manage Subscription’ 
3. Select ‘Start the Process’
4. Select the option that best fits your desired outcome. 
   If you'll be renewing again through a manual process, please click "Continue" under the Turn off auto-renewal. 
   If you wish to end your subscription and fully cancel your licensing, click "Continue" under "Cancel future renewals." 
   
5. You'll be redirected to a confirmation page, and your licensing will be set to cancel at the end of it's current term.