Managing Auto Renewals

Overview: PDQ Deploy & Inventory subscriptions will automatically renew by default. This article will guide you through enabling and disabling the auto-renewal feature online.

Auto-Renewal Overview:

You can enable and disable auto-renewals from the billing portal dashboard. If your subscription is set to auto-renew, your card or linked bank account will be charged and new license key(s) will be sent to you on your existing renewal date.

If a payment method hasn't been saved to your account, a net-30 invoice will be generated and sent to you instead. Invoices include a secure credit card payment link, and can be paid with any of PDQ's accepted payment options found here: Payment Options

Your Deploy & Inventory subscription will indicate if auto-renewal is enabled:

If auto-renewal is disabled, your expiration date will be shown instead.

Enable Auto-Renewal:

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the ‘Dashboard’ page, select ‘Manage Subscription’ 
3. Select ‘Enable Auto-renew’ - a confirmation message will appear.

Disable Auto-Renewal:

1. Log into your PDQ account at http://portal.pdq.com/ 
2. On the ‘Dashboard’ page, select ‘Manage Subscription’ 
3. Select ‘Cancel future renewals’
4. Complete the prompt on the next page and click 'Complete cancellation of your subscription' to confirm. Your subscription will now expire at the end of its current term.