Purpose
PDQ Inventory needs to be cleanly uninstalled from the machine to perform a fresh reinstall. This process will remove all settings, configurations, databases, and files if done on the PDQ Server.
Resolution
- Uninstall PDQ Inventory via Control Panel.
- Delete the following registry keys.
- HKEY_LOCAL_MACHINE\SOFTWARE\Admin Arsenal\PDQ Inventory
- HKEY_CURRENT_USER\Software\Admin Arsenal\PDQ Inventory
- HKEY_CURRENT_USER\Software\Admin Arsenal\PDQ Inventory Console
- Delete the following directory.
- C:\ProgramData\Admin Arsenal\PDQ Inventory
- Reboot the machine.
Notes
The HKEY_LOCAL_MACHINE\SOFTWARE\Admin Arsenal\PDQ Inventory registry key contains information regarding the PDQ Inventory configuration, such as port, operating mode, license, etc.
The HKEY_CURRENT_USER\Software\Admin Arsenal\PDQ Inventory registry key contains information regarding the user account used to run the PDQ Inventory service at the time of the setup.
The HKEY_CURRENT_USER\Software\Admin Arsenal\PDQ Inventory Console registry key contains information regarding the PDQ Inventory GUI client for that user, such as which section was opened before closing the client and other modifications that were done to the GUI.
The C:\ProgramData\Admin Arsenal\PDQ Inventory directory contains the PDQ Inventory database and log files.
