You may have noticed that things look a little different. SimpleMDM is now part of the PDQ.com family and we are in the process of moving all of the SimpleMDM Knowledge Base articles to their new home. If you notice any links that are broken or if anything does not work as expected, please email support@simplemdm.com and let us know!
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Renewing a token with Apple Business Manager/Apple Business Essentials:
- Login to your Apple Business Essentials account.
- Click the button in the bottom-left corner of the screen.
- Select 'Preferences'.
- Click 'Payments and Billing'.
- Under 'Apps and Books' on the right side of the screen, click the server name that corresponds to your VPP token. This will download the VPP token file.
- Login to SimpleMDM and go to the VPP page.
- Click 'Renew' next to the token you want to renew.
- Upload the token and follow the prompts to save.
Note: VPP tokens must renewed using the same Apple ID that was used to generate them originally. This Apple ID will be displayed under the 'Apple ID' column on the Apple VPP page in SimpleMDM.
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Renewing a token with legacy Apple Business Manager:
- Login to your account at business.apple.com.
- Click 'Settings' at the bottom-left of the screen.
- Under the 'Personal Settings' section, select 'Apps and Books'.
- Under the 'My Server Tokens' section on the right side of the screen, click 'Download' next to the location/organization name that is linked to SimpleMDM.
- Login to SimpleMDM.
- Navigate to Apps > VPP.
- Click 'Renew' next to the VPP organization name.
- Upload the token file you downloaded from Apple Business Manager and save.
Note: If the 'Apps and Books' section (Step #3) isn't showing when you login to Apple Business Manager, it likely means that you do not have the necessary privileges. In this situation, contact the administrator of your account.
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Renewing a token with a legacy VPP account:
- Login to your Apple VPP account.
- Click the drop down button in the upper right of the screen and select 'Account Summary'.
- In the 'Managed Distribution' section, click the 'Download Token' link.
- Login to SimpleMDM.
- Navigate to Apps > VPP.
- Click 'Renew' next to the VPP organization name.
- Upload the token file you downloaded from VPP and save.
Note: VPP tokens must renewed using the same Apple ID that was used to generate them originally. This Apple ID will be displayed under the 'Apple ID' column on the Apple VPP page in SimpleMDM.
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