Computer Online but the network name cannot be found
Hello,
I am having the following issue:
Computers are Online but the network name cannot be found in the Scan Status.
The DNS records are correct for the computers and the IP addresses. Allow ICMP exceptions is turned on via GPO (manually confirmed as well).
Any idea how to resolve this?
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Comments
Is your DNS up to date? Can you ping the computer by hostname?
DNS is up to date. PDQ server can ping the computers by hostname and IP addresses.
I would try ipconfig /flushdns on your PDQ box.
No change.
Computers are still online but Scan Status is the network name cannot be found.
Have you read this?
https://help.pdq.com/hc/en-us/articles/360043856331-The-network-name-cannot-be-found#the-network-name-cannot-be-found-0-0
Yes, I have. That's why I was hoping someone had a separate solution.
I found the solution. I had to enable SMB1 for my computers.
Is there a reason why that has to be done?
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