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"File not found"

John Doe

December 15, 2016 13:08

Hey all,

I'm seem to have an issue with installing or copying anything that is not on my local computer.

I will always tell me that the file is not found even though I can browse to it.

Doesn't matter where I put it on the network it just doesn't seem to find it.

for example most of our software is stored at:

//server/software/

However when I want to deploy anything I always have to copy it to my local machine to do it which is a pain.

I'm using PDQ Deploy V12,1.0.0 and I have Enterprise Mode.

The error message is always.

File not found \\server\software\rest of the path goes here

Same thing happens for folders

Any help with this would be appreciated.

Thanks.

Comments

2 comments

Permanently deleted user
December 22, 2016 21:12

Please take screenshots of your package steps.

0
Marcel Lipovsky
January 10, 2017 07:57

Your SW, are the installers in a single package (like setup.msi) or are there multiple files within a folder? Also, does the user account (under which the deployment task runs) have the rights to access the network share?

How are you initializin the installation process within the package?

As Colby said, show us some screenshots of the package.

0