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How to install SMART Notebook with PDQ Deploy?

Systeembeheer Systeembeheer

February 24, 2017 08:23

Hi,

Has anyone tried to install Smart Notebook package with PDQ Deploy?

I've tried several ways but it gives error 1603

thanks

Comments

3 comments

Marcel Lipovsky
February 27, 2017 22:16

"error 1603: A fatal error occurred during installation" is a very common and general one. Mostly it happens in cases where the MSI installer or its components are broken or there are som lefover files in the system and the installer cant replace because of access rights. Check the Microsoft article for more information and possible solutions and also search the forum for 1603, where you might find additional hints. This error appears very often in relationship to the Java installer.

HINT: Clean Up your TEMP folders
C:\Users\<username>\AppData\Local\Temp
C:\WINDOWS\TEMP
and check these folders for log files after the failed setup ends. In case there are none, you have to enable the Windows Installer logging.

0
Joseph Walker
March 13, 2017 20:20

Are you able to do a silent install without PDQ? I deploy Smart Notebook 2015 just fine with PDQ using the installer I used to use with MDT. SMART has a tool that will help you generate a .MST file as well, are you using that?

0
Heath Grim
October 27, 2017 16:59

Hello I've deployed SMART Notebook 17.1 on several faculty systems and it seems to work. I've deployed a major update like Notebook 16.x to 17.x as well as a minor update to 17.x to 17.x. In my case, I was not able to use an install step within PDQ Deploy because it always failed. So what I did was place the install files in the repository and then copied them down to %WINDIR%\Temp and then run the installer from that directory. Below are my commands to update to a major version and to update to a minor version. In the package that I built, I have three steps. The first is to kill any running smart*.exe processes, second to copy the files to %WINDIR%\Temp, and the last to run one of the two commands. This process works for me.

Major version: msiexec /i %windir%\Temp\SMART\SMARTLearningSuite.msi TRANSFORMS="%windir%\Temp\SMART\SmartLearningSuite.mst" /qn

Minor version: msiexec /i %windir%\Temp\SMART\SMARTLearningSuite.msi TRANSFORMS="%windir%\Temp\SMART\SmartLearningSuite.mst" REINSTALLMODE=vomus REINSTALL=ALL /qn

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