"PDQ Deploy has lots its connection to the server."
Hello,
I've run into a problem with PDQ Deploy. I updated it just a little bit ago, and now when I start the console, the service stops and it displays a window saying that the service is disconnected.
I ran across a post with a similar error code to the one I'm getting (https://support.pdq.com/hc/en-us/community/posts/215730327-PDQ-Console-has-stopped-working), and the fix for them was to uninstall and re-install .NET Framework. I went ahead and did this (uninstalled 4.5.2, and installed 4.6.2), but it had no effect. The person that answered that said that uninstalling and reinstalling PDQ Deploy shouldn't be necessary, so wanted to ask on here before doing that.
There are 3 events showing up in the event viewer when this happens:
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Unhandled exception in PDQ Deploy background service
CLR Version : 4.0.30319.42000
Date : 2017-06-23T16:50:25.8419647Z
Entry : C:\Program Files (x86)\Admin Arsenal\PDQ Deploy\PDQDeployService.exe
Error : The path is not of a legal form.
Error Type : System.Reflection.TargetInvocationException
Memory : 6 GB (3 GB free)
Product : PDQ Deploy
Version : 13.2.0.0
Windows : Microsoft Windows Server 2008 R2 Standard (6.1.7601.65536)
The path is not of a legal form.
System.ArgumentException
HResult: -2147024809
at System.IO.Path.LegacyNormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
at System.IO.Path.GetFullPathInternal(String path)
at System.IO.DirectoryInfo.Init(String path, Boolean checkHost)
at AdminArsenal.FileSystem.<GetFileInfoEnumerator>d__20.MoveNext()
at AdminArsenal.FileDetail.FileDetail.GetAllFiles(List`1 total, BackgroundWorker backgroundWorker)
at AdminArsenal.FileDetail.FileDetail.GetFilesWorkerOnDoWork(Object sender, DoWorkEventArgs args)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
------- OUTER EXCEPTION -------
An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
System.Reflection.TargetInvocationException
IsTerminating: True
HResult: -2146232828
at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at AdminArsenal.FileDetail.FileDetail.<.ctor>b__58_0(Object sender, RunWorkerCompletedEventArgs args)
at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
-------------------------------
Application: PDQDeployService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
at System.IO.Path.LegacyNormalizePath(System.String, Boolean, Int32, Boolean)
at System.IO.Path.GetFullPathInternal(System.String)
at System.IO.DirectoryInfo.Init(System.String, Boolean)
at AdminArsenal.FileSystem+<GetFileInfoEnumerator>d__20.MoveNext()
at AdminArsenal.FileDetail.FileDetail.GetAllFiles(System.Collections.Generic.List`1<System.IO.FileInfo>, System.ComponentModel.BackgroundWorker)
at AdminArsenal.FileDetail.FileDetail.GetFilesWorkerOnDoWork(System.Object, System.ComponentModel.DoWorkEventArgs)
at System.ComponentModel.BackgroundWorker.OnDoWork(System.ComponentModel.DoWorkEventArgs)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(System.Object)
Exception Info: System.Reflection.TargetInvocationException
at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at AdminArsenal.FileDetail.FileDetail.<.ctor>b__58_0(System.Object, System.ComponentModel.RunWorkerCompletedEventArgs)
at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(System.ComponentModel.RunWorkerCompletedEventArgs)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
-------------------------------
Faulting application name: PDQDeployService.exe, version: 13.2.0.0, time stamp: 0x591f22ee
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915fe14
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x234
Faulting application start time: 0x01d2ec40c0f404e4
Faulting application path: C:\Program Files (x86)\Admin Arsenal\PDQ Deploy\PDQDeployService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 0de31513-5834-11e7-b668-00155d141500
-------------------------------
Any ideas?
Thanks!
Comments
Are you running this in Central Server mode?
Please open a ticket with Support. support@pdq.com
No, not Central Server mode. We've only got the the free version.
Alright, I'll send them an email. I hadn't realized direct support was available for the free version.