Chassis Type missing

Comments

11 comments

  • Stephen Valdinger

    You could likely query the database directly and update the ChassisType field for the computers in question. I'm no SQL guru or I would take a stab at the query myself. Hopefully Colby or Monica pop their heads in here.

    1
    Comment actions Permalink
  • Colby Bouma

    Please run this PowerShell command and post its output. I want to make sure it's empty as well.

    Get-WmiObject Win32_SystemEnclosure | Select-Object ChassisTypes
    1
    Comment actions Permalink
  • Marco

    PS C:\Users\test> Get-WmiObject Win32_SystemEnclosure | Select-Object ChassisTypes

    ChassisTypes
    ------------
    {35}

    This is the output of the ps command, but i couldn't find the number referenced in Microsoft "Win32_SystemEnclosure ChassisTypes" list.

    As for the SQL, i wouldn't know how to make the query (Something like searching for computer model or if the name/serial contains '8CG' which is the batch id).

    Also if you edit the database wouldn't that get overwritten at the first PDQ scan?

    Thank you for your time again

    0
    Comment actions Permalink
  • Colby Bouma

    Which version of Inventory are you running? I believe we added new chassis types in 13.

    Also, you are correct. If you manually edited the database it would get overwritten on every scan.

    0
    Comment actions Permalink
  • Marco

    I'm running 13.2.0.0 Pro mode right now.

    1
    Comment actions Permalink
  • Colby Bouma

    It looks like Chassis Type 35 was not added to Inventory 13. I opened an internal ticket asking for it to be added.

    0
    Comment actions Permalink
  • Marco

    Oh, that would be nice thank you very much, but since i could not find a reference on Microsoft list, what would be the icon for type 35

    0
    Comment actions Permalink
  • Colby Bouma

    I don't know. If you have a preference I will pass it along to the developers.

    0
    Comment actions Permalink
  • Marco

    Well I'd like to think that since HP sold a number of those devices and they all ended up as Mini desktop pcs I'd say something along the lines of space-saving or mini tower, so the normal pc icon used by PDQ.
    Thank you for your work and happy sysadmin day guys!

    0
    Comment actions Permalink
  • Colby Bouma

    This new chassis type has been added to Inventory 14. It will use the standard Desktop icon.

    0
    Comment actions Permalink
  • Marco

    Thank you so much!
    Will update as soon as possible (next week) and let you know if that is fixed.

    0
    Comment actions Permalink

Please sign in to leave a comment.