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Bluebeam MSI error code 1603

Tech Committee

March 22, 2017 14:52

Hello,

I'm trying to deploy Bb 2016, extreme. I have it set up for a test machine before full deployment.

I've tried the Bb install guide and edited the .msi to create a .mst. This failed to deploy.

I've tried a command line, and this failed.

Command Line

The Files address is to the .msi

Comments

9 comments

Stephen Valdinger
March 22, 2017 15:05

Use an Install Step.

Put the BB_SerialNumber= and BB_ProductKey= and BB_Edition=2 in the Arguments line.

Let us know what happens when doing it that way.

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Tech Committee
March 22, 2017 16:59

Stephen,

That failed. It exceeded the timeout limit of 1 hour.

Any thoughts? Did I enter the parameters wrong? Should they be comma separated?

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Permanently deleted user
March 22, 2017 17:04

Remove the "and"'s from the Parameters :)

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Brandon Bunnelle
March 22, 2017 17:41

What Colby said :)

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Tech Committee
March 22, 2017 20:23

Keeps Failing.

I've tried it as a solid string. One space, and comma spaced.

I'm getting the 1603 error. Would anyone like the output log?

Thank you all for your help.

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Brandon Bunnelle
March 22, 2017 20:34 (Edited March 22, 2017 20:50)

Removed.

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Stephen Valdinger
March 22, 2017 20:43

Just post the output.log content here so all of us (including support staff) can see it.

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Stephen Valdinger
March 24, 2017 14:39

The machine has the Pending Reboot flag set. If you have PDQ Inventory, you should be able to go to that computer, and in the Computer pane see the Needs Reboot field.

Reboot the machine, and Scan it. The field should then read as above. Once Inventory sees it as No, redeploy the package and I bet it will work.

1
Tech Committee
March 24, 2017 16:57

@stephen,

That worked.

Thank you very much.

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