Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

WannaCrypt Collections

I was looking at the built-in collections for WannaCrypt and noticed that I have a few PC's that are showing up as "Not Patched".  However, upon closer inspection they have all updates and patches installed, yet appear in the "Not Patched" collection.  I've tried to re-deploy the latest Monthly Roll-up, but still show as "Not Patched".  What could I be missing?

0

Comments

11 comments
Date Votes
  • Do those targets have the Preview updates?

    0
  • No they don't, just the normal monthly rollups.

     

    0
    1. What is the OS of the problem machines?
    2. Please provide the output of this PowerShell command from one of the machines:
      Get-WmiObject Win32_QuickFixEngineering
    0
  • Hey Colby...
    The PC's are running Windows 7 Pro 64-Bit

    I tried the command on both PC's and got no output.  Probably means that I've got issues with WMI on those machines, huh?

     

    0
  • Do those machines have any entries in the Hot Fixes page in Inventory?

    0
  • Yes.  They both show entries under Hot Fixes.

    0
  • Huh, I'm not sure why the PowerShell command didn't return anything. I suppose it's possible you have a WMI issue.

    Can you please copy the list of Hot Fixes from one of the machines here?

    0
  • As requested....

    Hope this helps.

     

    0
  • Interesting, I don't see any OS updates in that list. Please contact Support. support@pdq.com

    0
  • My guess is something is going on with CheckSUR. This forum topic has some links that may be helpful to this case as well: https://support.pdq.com/hc/en-us/community/posts/115000049831-Microsoft-OS-Hot-Fixes-not-showing-in-scan-results

     

     

     

     

    0
  • OK...I ran the CheckSUR on one of the PC's.  Shows problems with KB3035583, which is the Windows 10 downloader.  Will have to put some research into fixing that, which isn't a PDQ problem.

    Good news: the 2nd PC with the issue was fixed using the CheckSUR....so...yay!  :-)

    Thank you guys for the help!

     

    0