WannaCrypt Collections

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Jon

I was looking at the built-in collections for WannaCrypt and noticed that I have a few PC's that are showing up as "Not Patched".  However, upon closer inspection they have all updates and patches installed, yet appear in the "Not Patched" collection.  I've tried to re-deploy the latest Monthly Roll-up, but still show as "Not Patched".  What could I be missing?

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11 comments

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  • Colby Bouma

    Do those targets have the Preview updates?

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  • Jon

    No they don't, just the normal monthly rollups.

     

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  • Colby Bouma
    1. What is the OS of the problem machines?
    2. Please provide the output of this PowerShell command from one of the machines: 
      Get-WmiObject Win32_QuickFixEngineering
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  • Jon

    Hey Colby...
    The PC's are running Windows 7 Pro 64-Bit

    I tried the command on both PC's and got no output.  Probably means that I've got issues with WMI on those machines, huh?

     

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  • Colby Bouma

    Do those machines have any entries in the Hot Fixes page in Inventory?

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  • Jon

    Yes.  They both show entries under Hot Fixes.

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  • Colby Bouma

    Huh, I'm not sure why the PowerShell command didn't return anything. I suppose it's possible you have a WMI issue.

    Can you please copy the list of Hot Fixes from one of the machines here?

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  • Jon

    As requested....

    Hope this helps.

     

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  • Colby Bouma

    Interesting, I don't see any OS updates in that list. Please contact Support. support@pdq.com

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  • Stephen Valdinger

    My guess is something is going on with CheckSUR. This forum topic has some links that may be helpful to this case as well: https://support.pdq.com/hc/en-us/community/posts/115000049831-Microsoft-OS-Hot-Fixes-not-showing-in-scan-results

     

     

     

     

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  • Jon
    • Edited

    OK...I ran the CheckSUR on one of the PC's.  Shows problems with KB3035583, which is the Windows 10 downloader.  Will have to put some research into fixing that, which isn't a PDQ problem.

    Good news: the 2nd PC with the issue was fixed using the CheckSUR....so...yay!  :-)

    Thank you guys for the help!

     

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