1. PDQ Deploy & Inventory Help Center
  2. Community
  3. PDQ Inventory
 

Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

Scan Age doesn't seem to work correctly

Avatar
Craig Whetton

We have standard scan to scan every night, and also if the scan age is more than 7 days old. When I was watching the video on scan profiles, it said that this scan age is for that scan profile, meaning that the dates of other scan profiles won't affect it.

This doesn't seem to be working like that. If it has a successful scan for another scan profile within 7 days then it won't do a standard scan.

Please could you advise me on what can be done to sort this out.

0

Comments

2 comments
Date Votes
  • Avatar
    Permanently deleted user

    That is unusual. Please contact Support. support@pdq.com

    0
  • Avatar
    Craig Whetton

    My apologies, it seems that the trigger was removed. When I first noticed the issue the other day, the trigger was still there. If the issue persists, I'll email support.

    0