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Uninstall of a program not working.

bmfeemster

January 09, 2018 18:20

I am trying to uninstall a program called Out n About from all of our users PC's. I grabbed the uninstall code from PDQ Inventory. I've tried running it from both PDQ Deploy and PDQ Inventory and it doesn't work.It just runs and runs and never completes, and doesn't uninstall anything.

I've verified with the software developer that the uninstall code is correct. If I open up a command prompt locally on a computer with that software installed, I can use the uninstall code from PDQ Inventory and it is successful. It just wont work via PDQ Deploy or PDQ Inventory.

The code is:

"C:\Windows\Out'n About! for Outlook\uninstall.exe" "/U:C:\Program Files (x86)\Out'n About! for Outlook\Uninstall\uninstall.xml"

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Comments

1 comment

Monica KVH
January 15, 2018 17:43

You'll need to add the silent parameter (usually /s) to the command line.

Check the vendor's documentation if /s does not work--silent parameters vary by product.

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