How do I specify a local administrator account in Credentials?

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Jeff Coburn

• September 01, 2011 17:06

The default credentials are a domain user.  For example:

   <domain>\<username>

We have one application that won't work if installed using a domain account or the local system account, so I'm trying to use the local admin account.  If I specify it this way:

   somecomputer\administrator

It will work on somecomputer, but obviously it only works on that one computer.  If I use any of the following, it gives me an authentication error:

   administrator

   %computername%\administrator

   localhost\administrator

Any suggestions?

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  Adam Ruth

  • September 01, 2011 17:18

  You can use a single dot for the domain name which will then use the local computer:

  .\administrator

  Additionally, you can use any domain that starts with a dot to get the same effect.  This will allow you to have multiple local accounts with different passwords:

  .local\administrator
  .local2\administrator

   

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  Jeff Coburn

  • September 01, 2011 17:46

  Thanks for the fast response!  Unfortunately, even using that syntax, it's giving me an authentication error:

  Logon Failure - Logon failure: unknown user name or bad password

  AdminArsenal.Runner.FileAuthenticationException

  I tried the .\administrator and when that didn't work I tried using .local\administrator for the heck of it, but it also failed.  If I swap back to somecomputer\administrator, it works.  Any ideas?

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  Adam Ruth

  • September 01, 2011 18:30

  I apologize, that support was added to PDQ Deploy Pro but it hasn't made it to PDQ Deploy yet.

  We will be updating PDQ Deploy in the next few days. But if you're interested in testing it out early I can send you a pre-release version of PDQ Deploy with that functionality later today. 

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  Jeff Coburn

  • September 01, 2011 18:51

  I am using PDQ Deploy Pro, version 1.4 release 2.

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  Adam Ruth

  • September 01, 2011 20:46

  Hmmmm, then it should be working.  The problem must be elsewhere.

  Can you submit one of the errors through the diagnose link?  It will send some additional diagnostic information that should tell us where the problem is.

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  PeterPablo

  • September 07, 2011 12:52

  I just obtained the trial-version of PDQ Deploy Pro (1.4 release 2).

  The computers name I want to do a testrun is "xxx97" and it runs Windows XP. It has a local admin-account "Administrator" and thus I setup the credentials as ".\Administrator", "Password".

  If I enter "ping xxx97" in the console the IP-address is succesfully obtained, though the ping itself fails. This might be due to how our network is set up.
  I ran the software on a Win7-Professional laptop which has an IP in the same subnet.

  What requirements have to be met, so that PDQ is working?

  I also submitted a report using PDQ.

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  Christopher F

  • February 28, 2012 20:54

  Hi,

  I too am receiving this issue. I have tried the setup as above. Can I get the right syntax for a local admin account? Thanks for all you do.

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  Adam Ruth

  • February 28, 2012 20:57

  Can you submit the error using the diagnose link?  That way we'll be able to track down exactly where the problem is occuring.

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  Christopher F

  • February 28, 2012 21:06

  Done! Please let me know what you find. Thank you.

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  Christopher F

  • February 28, 2012 21:06

  Fast response btw....

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  Christopher F

  • February 28, 2012 21:09

  Sorry, I'd edit my previous posts, but cannot....

  http://support.adminarsenal.com/requests/9387

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