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Deploying Acrobat Reader Patch

Giovanni Vecchi

January 10, 2012 13:25

Hi all!

I want to deploy Acrobat Reader 9.4.7 patch (.msp file): trying creating a new installer and giving the file path, it doesn't work.

Error: Program being patched is not installed

Acrobat Reader 9.4.0 is installed.

Any ideas? Thanks!

Comments

11 comments

Jprater
January 10, 2012 16:21
When installing Reader updates, you must follow the correct patching order. Read section 1.5.4 in the Enterprise Administration Guide: http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Enterprise_Administration.pdf

The rule for patching reader is Latest MSI > ALL quarterly updates > Latest security patches. In other words, if you have Adobe Reader v9.4.0 deployed, you will need to deploy the following Quarterly updates first:
- 9.4.2
- 9.4.5
- 9.4.6
After those are deployed, you can install the latest security patches:
- 9.4.7
You can find the updates you need here: http://kb2.adobe.com/cps/837/cpsid_83708.html

You download the updates you need here: http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
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Giovanni Vecchi
January 10, 2012 16:38

Thank you so much for your answer!

Is there a way to deploy all needed Quarterly at once?

Thanks!

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Jprater
January 10, 2012 16:44

You could create a single installer with multiple actions. Just make sure the actions are in the correct order or else the patching will fail. But there is no way to chain multiple MSPs unless you are deploying a new Reader installation using the bootstraper installation method.

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Giovanni Vecchi
January 10, 2012 17:00

I'm sorry, but I don't understand: when I create a new installer, I can select only one file; how can I create an installer with multiple actions?

Thanks

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Corellian, Shane
January 10, 2012 17:12

In order to define multiple actions you need to be running PDQ Deploy Pro. The free version of PDQ Deploy does not provide the feature to define multiple actions.

To get a trial key for Pro you can register at http://www2.adminarsenal.com/try/pdqdeploypro.aspx

I would also recommend that you download the latest beta for PDQ Deploy 1.5. We are very close to releasing this version. If you want to try out the beta you can download it here. http://www2.adminarsenal.com?download-pdqdeploy. You can use the trial key that you receive from registering (link above)

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Jprater
January 10, 2012 19:23

I'm sorry Giovanni--I assumed you were using the full version. I don't work for Admin Arsenal, but Pro mode is definitely worth the money!

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Corellian, Shane
January 11, 2012 01:06

I do work for Admin Arsenal and I also agree with Jprater. ;-)

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Giovanni Vecchi
January 11, 2012 09:14

I know Pro mode is definitely worth the money, but at the moment my Company can't buy me it.

I'm really interested in PDQ tools new versions, but I prefer stable ones!

Thank you all!

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Lipovsky, Marcel
January 15, 2012 21:47

FYI The latest 9.x version is 9.5

Full installers:

http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.5.0/it_IT/AdbeRdr950_it_IT.exe
http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.5.0/en_US/AdbeRdr950_en_US.exe

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Giovanni Vecchi
January 16, 2012 07:09

Yes, I know.

Thanks.

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Terrence
April 16, 2012 03:30

I also recommend updating to the latest version (10.{1.3}). The executables are cumulative (you can install just the current version). Version 9 may provide this as well. There is an excellent blog on this site for how to install the executable.

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