Reboot Timing Out
I'm attempting to deploy some software using PDQ Deploy that requires a reboot during the installation. So, I added a reboot step. However, if Windows Update has updates to install that would install during that reboot, the reboot times out and the install fails. Is there a way to increase the reboot timeout?
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How long does it take to reboot in those cases? The reboot timeout just uses the Package timeout which, by default, is 60 minutes. You can increase this timeout globally in File > Preferences > Deployments or you can customize the value per package. To do this open the package and select the Package Properties node in the left panel. (above Step 1). You will see a Timeout setting. Check the box and increase the timeout accordingly.
The time needed to reboot depends on how much Windows Update needs to install. The most recent time, it timed out after only 5 minutes, even though the timeout is much higher (3 hours). The exact error is "timed out waiting for target computer to start rebooting." It seems like Deploy issued the shutdown command, but the computer never reported back that it was rebooting, because of Windows Update taking over.