Avaya One-X Agent

So far I have seen in the instructions:

You can install Avaya one-X Agent through an automated package distribution tool that makes use of the Microsoft Windows Installer service. The Avaya one-X Agent installer packages contain the MSI Installer. To pass custom (user-defined) properties to the MSI installer, you must extract the MSI installer image from the Avaya base package installers.

Check this PDF http://downloads.avaya.com/css/P8/documents/100069931

Section: Installing Avaya one-X Agent silently

The instructions are pretty stright forward.

Where did you get the /silent switch from? Was it in the documentation? 

The documentation is a bit older, but I don't think it has changed much.

Ah here is a newer one http://downloads.avaya.com/css/P8/documents/100141166 (2011)

yeah the /silent switch was from running onexagent.exe /? from command prompt. The documentation says to run /qn which i also tried which also gave me a success result. (I forgot to mention it) but in the installation package there is not an msi file only an exe.  And the newer documentation does not mention the msi.

When you install with the /qn does PDQ report a success but then upon inspection nothing has been installed?

Yeah same thing.

Brock, Try running just the installation Without silent mode to see if there are any error messages. 

For the sake of this post, i tried to run it and got the exact same results as you. it says "success", but nothing happens on the machine. 

However, when i run it in verbose mode, i get an error, something about Architecture being x86. perhaps there is a 64 bit version? 

I've never had this issue before from a straight install. so something's up. maybe a windows update caused this to not work anymore?

There might be one other problem too. Some of the required components are not installed. Like for example the dotNET Framework.

I don't know if it matters but I am running pdq from a 64 bit Windows 7 machine and trying to install to 32 widows xp. Ill have to try it again without the silent switches. Which won't be until tomorrow or Monday.

this happend when I run the setup file (OnexAgentSetup2.5.01072.0.zip) normally

"C:\Windows\System32\msiexec.exe"  /lv*x "C:\Users\myprofile\AppData\Local\Temp\onexa.log"  /i "D:\application\etc\OneXAgentWIXSetup.msdb"

so may be you could try a batch where you call msiexec.exe like

msiexec.exe /i ".\etc\OneXAgentWIXSetup.msdb" /qn

BTW if you have the same installer... have you selected the additional files folder and checked the "Include entire directory" checkbox?

Yeah I had it include the entire directory. It failed on pdq if I didn't.

have you preserved the entire file and folder structure hierarchy as it is in the zip?

Yep i left the file structure the same

Hi Brock, were you ever able to figure this one out? 

You did not mention if you tried the:

msiexec.exe /i ".\etc\OneXAgentWIXSetup.msdb" /qn

Sorry I haven't been able to test it out yet. I ended up getting bronchitis. Im hoping to be back to work tomorrow and ill let you guys know how it goes.

Years later lol...
msiexec.exe /i ".\etc\OneXAgentWIXSetup.msdb" /qn

 

That worked perfectly when i was sick my co-workers installed it all by hand, now I have to roll another site over so this will come in handy, thanks again. 

hi. i was using avay one x agent for a month but not it has an error , it is "error to start" for many times I remove the app and tridad to installed again but is the same error, please help me.