Deployment issues with Directx 9.0c

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4 comments

  • Shawn Anderson

    When you see a timeout it almost always means that the installation is expecting user input. Because PDQ Deploy installs in the background the dialog requesting user input will be hidden, and the install will eventually time out. When we deploy MSI files in PDQ, we set the installation to run silently. Do you recall if you changed any settings? Will you please take a screenshot of the package window in PDQ and post it? 

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  • Nick Collazo

    No, I do not recall changing any of the settings, only the timeout.

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  • Shane Corellian

    Hi Nick,

    Under the Steps column do you see a link? If so, click that link and see if a log file was generated. That could give a clue as to what failed.

    Have you tried just deploying the DXSETUP.exe for DirectX. If you still have that you can pass the /silent parameter.

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  • Nick Collazo

    Hi, Sorry for the delay. 

    There was no log file that came up when I opened the link. I tried the DXSETUP.exe too and it came up with the same error, no log file.

    Here's what comes up whenever I click on the link. 

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