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Deploying Microsoft Office (Project) times out but appears to install successfully

Michael Smith

March 08, 2013 20:21

Originally from a support ticket. Posted with permission.

I see that this error isn't uncommon. I am installing MS Project 2010 using PDQ Deploy 2.2 and exactly one hour after initialization, it reports back that it failed, even though it appears successful on the remote machine. MS Project is installed and appears to be working. I am on a AD, using Domain Admin credentials for deploying.

Comments

2 comments

Shane Corellian
March 08, 2013 20:24
It sounds like the installation is still trying to display a Completion notice.

Did you use the Office Customization Tool (OCT)? If so, please open the MST file that you generated and look under Setup > Licensing and user interface. Is the Completion Notice option checked? If so, this would be the reason. If a completion notice is spawned then the deployment will timeout because the installation won't send the final Return Code to PDQ Deploy until the message is cleared. Since no one will be able to see the completion message the deployment will timeout.

If you didn't use the OCT but instead used a config.xml, please verify that the Display element reads something like this:
```
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
```
Pay particular attention to the CompletionNotice attribute.
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Michael Yorke
April 30, 2018 14:45

Boom. Thanks Shane. This worked exactly as described - I had the option ticked in my OCT config, so unticked that, saved the changes and tested deployment again. All working good now.

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