First package work while others hangs while included in nested package

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3 comments

  • Brandon Rewis

    Hi,

    What version of PDQ Deploy are you currently running? Also, other than a timeout, do you receive any error messages from the failed install? Try clicking the steps link and viewing the output log for additional troubleshooting information.

    -Brandon

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  • Hi Brandon,

    I'm currently running the latest version 3.1.4.0 (PDQDeploy.3.1.4.0.exe). There's no other error messages that I saw at the time and I can see that the install files have been pushed to the client computer and when I opened up task manager I don't see the java installer starting.

    I don't know if this make any different but I'm testing everything out on a local computer and not trying to push any installs to a remote computer on the same network.

    Thank-you :)

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  • Some updated info:

    I've managed to get it to happen again and this time I told it to send a bug report in. When I did that, I've put in my own private email address in and not the work one..

    Here's the ticket id and title of it: #26659 PDQ Deploy Diagnose Report - Remote process exceeded timeout for completion

     

    Thank-you :)

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