Keyboard Delay over RDP

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7 comments

  • David Morgan

    Update: I've also submitted a support request for this. 

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  • David Bennett

    I know thread is stale and I should open a new one, but I have the same issue, from PDQDeploy 6 to the current 8.

    I need to run it from this VM in our hosted data center and not my personal machine, and through RDP the PDQ interface is quite laggy with a lot of latency. the other things on this server I access through RDP do not behave this way.

    Of course I'll never not use PDQ because it's so awesome! Just wish I could figure out why, I've tried tweaking some RDP setting to no avail. Database is 47MB. But it's not just laggy when clicking on a package (Loading...) it's laggy all around even the drop down menus.

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  • David Bennett

    Delete last post, I think I may have figured it out, this server VM is always at like 50-80% CPU. I'm going to do more investigating it's likely not pdqdeploy issue.

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  • Christopher Newell

    Have you tried setting the video quality on the rdp session to a low value?

    Just curious if this is video related. If you set it to like low colors on the session properties of the Mstsc.exe run does that make a difference?

     

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  • David Bennett

    Yeah I tried 8bit color. Which looked bad :) But still the lagginess. I'm going to guess it's something with our server since I don't see anyone else making posts on it.

    I also added two more vCPUs to server still nothing.

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  • David Bennett

    no wait! I just did some experimenting, clicking from Package to Package, whereas before it would say "Loading page..." is now much faster. Maybe going from 2x cpu to 4x cpu on server did the trick.

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  • David Bennett

    I bet this server was just overburdened it's running a bunch of our IT dept tools

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