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Shockwave Error 1603

Bryan McGuire

July 19, 2015 13:59

Hello,

New to PDQ-Deploy and am working on my first few deployments. Adobe Flash went well, but Adobe Shockwave failed with Error 1603. Please provide me information as to tracking down the issue.

I'm trying to deploy to Win 7 about 16 workstations. All imaged the same. Manual installation to one of the machines went as expected. So I tried to install using PDQ deploy.

I have tried....
Uninstalled all Adobe products. Rebooted machine. Used package from library, failed 1603.

Installing other products (Adobe or Not) seems to work fine.

I'm at a loss on how to continue.

Thanks

Comments

2 comments

Bryan McGuire
July 19, 2015 14:08

Follow up - Windows Error from the target machine.

Error 2753. The File 'swhelper_1210150.exe' is not marked for installation.

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Bryan McGuire
July 19, 2015 14:23

After further investigation of the Error 2753..... I found left over entries for old installations in HKEY_CLASSES_ROOT\Installer\Products.

Deleted those entries and installation with PDQ deploy is working fine.

Now I just need to find a script to remove those entries on about 500 workstations. I'm not real good at scripts. If anyone has a suggestion or script please feel free to send it my way.

Otherwise this thread is completed and left for others.

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