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Help deploying Skype for Business 2016

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Todd Clark

I'm having issues deploying Skype for Business 2016. I have an administrative installation point and I've created an MSP. I have created a new package and pointed the package at the setup.exe and I set the parameters to use /adminfile. When I run the job it just runs until it times out and nothing ever happens on my computer. When I run the exact command from my computer it immediately pops up and does exactly what I expect it to. I even went as far as to change the package from an install to a command and put in the exact command I run from my computer and still nothing.

 

What am I missing? The account that runs the job is a domain admin and has full control of the installation directory and files. When the job dies all it says is that it timed out and I don't get any specific details about what fails.

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    Brigg Angus

    Hi Todd,

    Can you attach a screenshot of the command you are running in Deploy? Also, when you say, "When I run the exact command from my computer it immediately pops up and does exactly what I expect it to," what pops up? Also, are you using the Skype for Business Basic 2016 install?

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  • Avatar
    Todd Clark

    Hi Brigg

     

    I have tried it two ways, both attached. The part that "pops up" is the Skype installation splash screen. I have it set to passive no cancel in the msp file and the installation completes in just a few minutes. At no time during the install does it ask for any input so that shouldn't be hanging it up.

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  • Avatar
    Todd Clark

    Just an update; I have realized that Skype is actually getting installed, it is just not showing me the gui and it is not completing correctly. I even went so far as to write a batch file that starts the installation and just use PDQDeploy to push the batch file out. That gives me the same result. It looks like nothing is happening but in task manager I see setup.exe is running. The PDQDeploy job times out after 30 minutes, then I reboot and and Skype is there. Is there any logs I can look at to see what is going on?

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    Brigg Angus

    Hi Todd,
    A few things I would try:

    1. Change your install step back to a command step in Deploy to look something like this: "\\techstor\software\Microsoft\Lync\Skype2016\setup.exe" /adminfile "\\techstor\software\Microsoft\Lync\Skype2016\CCULync.msp" -a command step typically works better with Office applications.
    2. Test and see if you get different results.
    3. You can check the logs in %programdata%\Admin Arsenal\PDQ Deploy\Deployment Output\ -the log will indicate what was copied over to the target machine. You can then check Event Viewer on the local machine for anything awry. If the deployment times out, that means we're not getting anything back from the target machine that indicates either a success or failure.
    4. On a test target machine, disable AV and try to deploy again, see if the results differ.
    5. On the deployment itself, under 'Run As', select "Deploy User (Interactive)", test, note results.
    6. Try 'Run As', select "Local System", test, note results.
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  • Avatar
    Jason Hanks

    Brigg posted this today that should help anyone looking for help with this topic.

    Install Office 365 2016 Skype for Business/Lync (and probably other Office 365 applications)

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