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Deployment seems to hang half way through install.

Hey Guys,

I am new to PDQ deploy have read the documentation but still having some issues with a .exe deployment. The file is an app from our health care provider. It is a Inno Setup package and I have found the switches I need. "" /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /SP-"

So during testing when I deploy. It seems to only make it half way through the install. The desktop icon will show up for the app but pdq displays "running" forever. If you click the app on the desktop it errors out saying a ".dll is missing try reinstalling"

Any ideas on what I may be doing wrong?




1 comment
Date Votes
  • Have you tried running the installer outside of PDQ? Use a test machine and just install it from the command line using your switches. See what happens when you do it that way. If it errors out in any way you should be able to see that, rather via verbose output from the command line and msiexec, or an entry in event viewer on the machine. That's where I would start in troubleshooting the issue. Also, are you including just the exe file in your package? Are there other files that the installer needs? If so, try adding the entire folder to your repo and ticking the "include all files" checkbox when creating the package. Let us know if that is helpful!