1. PDQ Deploy & Inventory Help Center
  2. Community
  3. PDQ Deploy
 

Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

Appcrash upon startup

Avatar
Aaron Kincaid

I have tried to put PDQ deploy on two different Win 2008R2 servers and it works for a while.  After a reboot PDQ Deploy will fail to start up with the error APPCRASH.  If you try to uninstall and reinstall, the error still exists.

0

Comments

3 comments
Date Votes
  • Avatar
    Jason Hanks

    Hi Aaron,

    This is most likely a known issue with .NET.  Without seeing the actual error we're guessing a little bit but this has been fairly common.  Please uninstall/reinstall and patch .NET or (much better) install and patch .NET 4.5.2 or 4.6+ on the console machine then attempt to run PDQ. You do not need to uninstall/reinstall the PDQ product. 

    0
  • Avatar
    Terry Shivers

    This is the error info that I get when I try to start PDQ Deploy and get APPCRASH on Win 2008R2 server.

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             PDQDeployConsole.exe

      Application Version:                           8.1.0.0

      Application Timestamp:                     56b90e9c

      Fault Module Name:                          clr.dll

      Fault Module Version:                       4.0.30319.296

      Fault Module Timestamp:                 50483916

      Exception Code:                                  c0000005

      Exception Offset:                                00000000003dc3cd

      OS Version:                                          6.1.7601.2.1.0.272.7

      Locale ID:                                             1033

      Additional Information 1:                 233d

      Additional Information 2:                 233d4565b5ec51d51833eb8b43ddf10e

      Additional Information 3:                 33f0

      Additional Information 4:                 33f081b6fe0c9c51899412db64c1e48d

    0
  • Avatar
    Brigg Angus

    Hi Terry,

    Were you able to install .NET 4.5.2 or 4.6+, patch and then run Deploy or are you still getting the error? If you are, you will need to completely uninstall .NET and reinstall (a repair will likely not work) or upgrade to the latest version.

    0