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6 comments

  • Shawn Anderson

    Hi Claus, because snagit is a paid application we are not able to host it in our package library. You can however create your deployment package in PDQ Deploy just as you would for any app or patch. With snagit it's a little more involved (similar to using the Adobe Customization Wizard or the Office Customization Template). Techsmith has their own deployment wizard tool for snagit. We are planning on doing either a webcast or a video/blog on how to use their tool to deploy snagit to your organization. Hope to have that out in the coming week or two (fingers crossed). 

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  • Walter Coria

    This request is almost a year old. I realize that this is a commercial and paid for product ... but I think commercial business users are your main customers. Without the master key the product installs in a demo mode anyway. At the very least you could help in at least looking at the deployment guide and commenting on using the Techsmith suggestion of using ORCA and MST file .... I mean will this even work with PDQ. Techsmith products have been around for many years and I don't see much out there from Admin Arsenal.

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  • Jason Hanks

    Hi Walter,

    We have licenses for SnagIt here and we have indeed pushed this out successfully and easily with PDQ Deploy.  The package does require you to create a transform file but the instructions on their site are great at explaining the different options.

    https://support.techsmith.com/hc/en-us/articles/203730778-Snagit-Customize-the-Snagit-installer-MSI-via-TRANSFORM-MST-for-Enterprise-installation

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  • Walter Coria

    Thanks for the feedback. I have a direction to move towards now. I did find the your mentioned link on Techsmith's site, however I was hoping to get around the ORCA install. I just needed a silent deploy with my master key installed. It is what it is.

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  • Randy Wilson

    As of version 11.4.3 there is no need to install ORCA.  They have a deployment tool (TechSmith_Deployment_Tool) that does most of what you need.  The only real problem is that it does not uninstall previous versions.  The previous versions uninstall requires a GUID which of course makes it a very tedious process if you don't already have all users on the same version.

    The other problem I have come across is after installing, the process involved to launch the exe file just hangs.  It gets the new application installed but will not launch the exe and it forces the others to wait in a Que which doesn't seem to ever start.

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  • Yogii

    First you need the deployment tool for create an MST file. 
    https://www.techsmith.com/enterprise-resources.html 

    Config your MST as you want. Do you need uninstall the previous version, you must config this site.
    This will generate an uninstaller.exe

    First: Stop SnagIT

    Uninstall Snagit:
    Set the parameter!

    Install the updated version with your MST file. 
    don't forget in command line to set your TRANSFORMS

    Optional:
    I set the default hotkey for capture in the registry.
    HKEY_CURRENT_USER\Software\TechSmith\SnagIt\21\Profiles\<Untitled>\
    Key: SnagKey

    Run this key as user

    enjoy :)

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