We have quite a few remote users (50+) who connect via an ipsec split tunnel. ICMP is disabled through the tunnel so I know that heartbeat and online status will not be correct for these machines.
My question is: Is there a way to still inventory the machines, whether manually or scheduled, even though their online status cannot be determined?
I already have the Offline Policy set to Attempt scan, but it only returns an error that the target computer is offline. The PDQ server has been made accessible via the tunnel with both read/write rights and PDQ Inventory reflects the correct IP address obtained via DNS.
Please let me know if more information is needed.
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