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How do I remove Adobe Shockwave 12.0 and lower once 12.1 is installed?

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Bob Turner

I ran a deployment for Adobe Shockwave Player 12.1.153 and noticed that most of the computers that received it were still in the Adobe Shockwave (Old) Dynamic Collection Group along with being in the Adobe Shockwave (Latest).  I ran a report and these computers still show earlier versions of Adobe Shockwave Player installed.  The versions being reported are 11.5, 11.6 and 12.0. 

Is there a way to remove these installations through PDQ Deploy or is this just a left over somewhere in the Registry that needs to be removed?

We are running PDQ Deploy 3.2.1 Enterprise Mode and PDQ Inventory 3.1.3 build 21 Enterprise Mode.

Thanks,

Bob

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    Shane Corellian

    The Shockwave MSI will attempt to uninstall earlier versions of Shockwave that were installed with an MSI. The versions you speak of were probably installed via the Shockwave EXE. Go to PDQ Inventory and select one of the old versions (in the Applications panel of a computer). Right click an old Shockwave and select Uninstall. At the end of the Remote Command add a /S to the command. Try uninstalling. 

    Here is an example

     

    Uninstall_Shockwave_Inventory.png

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    Bob Turner

    Thanks!  This worked like a charm.  I've got the installs whittled down to my "problem children" now.  Hopefully once we have everything so that it has been installed with PDQ Deploy, these types of issues will go away.

    Bob

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