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Activation issues

We put in our license - it shows running in enterprise mode but everything is still grayed out and subscription shows as Inactive. I have admin rights, have logged in as myself and admin - rebooted the server and it is still running in free mode. What am I missing here - Thanks for the help



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  • I've sent your key in a separate email. Please go to File > Preferences > License and copy/paste the key. Also, ensure that you are running the recent version of PDQ Deploy. If an upgrade is available you should see the notice at the bottom of the PDQ console. If you are still not seeing the packages after copying the key sent earlier please open a support ticket.