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current users not showing up even when logged in

phoenix rainman

November 11, 2015 19:49

When checking inventory after a fresh scan some computers are not returning the current users. when scanning a dynamic collection of known computers and logged in users they are not all showing users being logged in.

Comments

4 comments

Jason Hanks
November 11, 2015 20:45

Hi Phoenix,

What version of Inventory are you currently running and what is the O/S of the target machines that you're scanning?

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phoenix rainman
November 12, 2015 16:01

Version 7.1.0.0 pro, From what I can see most are XP but some 7 as well.

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Jason Hanks
November 12, 2015 16:14

HI Phoenix,

From the later builds of Inventory 5.2.0.0 our product hasn't had the ability to see the active user for Windows XP but it should work fine for Windows 7.

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phoenix rainman
November 12, 2015 20:39

Is there anything that I need to look at if I am having issues with 7 machines?

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