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Active Directory Sync is stuck syncing

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Webmaster

Howdy,

I was editing our AD stuff today and kicked off a sync within Inventory and it seems to have gotten stuck. It's been scanning for over an hour. This normally only takes a couple seconds.

I don't see any "Stop Sync" button or anything to try to start it over again. Is there some way to do that? I can reboot the server if needed but that seems a bit harsh.

Thanks for any advice.

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Comments

2 comments
Date Votes
  • Avatar
    Mike

    I have this same issue going on right now. :(

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  • Avatar
    Colby Bouma

    Try restarting the Background Service. If that doesn't fix it, or if it keeps happening, please contact support@pdq.com.

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