PDQ Deploy 17 "Not Found - File not found on source" error

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11 comments

  • Nirav Thaker

    I have seen those as well, i uninstalled the agent and reinstalled the inventory agent and that fixed it for me.

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  • Brandon Elliott

    Yes, I've been seeing this for larger file copies, it doesn't seem to happen for smaller files. I actually came here just to see if anyone else was having this issue.

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  • Jon Burkey

    Same here. It seems to be larger files that this is affecting. Hopefully someone from Admin Arsenal will chime in...

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  • Zach Smith

    @Nirav

    What do you mean by uninstalling the agent? On all machines or a specific one? I'm having this issue as well and it's really slowing down my Windows 10 in place upgrade as it's a 4GB file transfer. Thanks

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  • Jon Burkey

    Contact PDQ Support. They gave me a newer BETA version that has fixed this

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  • Sam

    I too am having this issue but I am not using the agent on any workstations. I have it retry every 4 hours and it hits 1-4 systems but then leaves 200 showing "Not Found - File not found on source" I do massive deployments(800 systems) and never had this issue before. The files are on a network drive that the pdq account can access. 2GB file size

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  • Webmaster

    There is a beta version PDQDeploy 17.1.0.53 I am trying out. Support said it should fix the issue.

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  • Sam

    There is a beta version PDQDeploy 17.1.0.53 I am trying out. Support said it should fix the issue.

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  • Tony Miller

    Currently struggling to copy out about 2GB worth of files due to this error. How did the beta version fair with the issue?

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  • Sam

    It fixed the issue for me and worked exactly like it was supposed to. Was able to copy to 600+ systems in my environment.

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  • Colby Bouma

    We are announcing the End of Life (EOL) of the optional PDQ Agent beta from our existing products. See this blog post for more information https://www.pdq.com/blog/pdq-agent-status-update/

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