PDQ Inventory & Direct Access

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Adam Hodges

• August 30, 2018 13:50

Hello I have looked for an answer, but been unable to find a solution yet. We have some users who rarely come into the office, they connect in via Direct Access, but PDQ Inventory doesn't see them. At the moment i am on a Trial Licence, but as soon as I can show that i have visibility of the off-site users I'll have no problems getting it purchased. We use SimpleHelp that does 'see' them, we can 'remote on' run CMD commands etc. All PCs are in the AD. Any thoughts?

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  Callan Johnstone

  • August 31, 2018 00:56

  Hi Cloudwarrior,

  I think the PDQ Agent is what you would be after

  Triggels

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  Adam Hodges

  • August 31, 2018 09:01

  Hi Triggels Yes i had thought of that, but i am trying to keep it agentless if I can.

  Any other thoughts?

  Regards

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  Nikki Mallyon

  • July 02, 2019 13:40

  What i have done is set the PDQ server to central server mode (for something else that we are doing) and within Direct Access i have set the Direct Access server as one of the Management servers and we can see that it is online and get inventory data from it.

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  Colby Bouma

  • September 23, 2019 17:17

  We are announcing the End of Life (EOL) of the optional PDQ Agent beta from our existing products. See this blog post for more information https://www.pdq.com/blog/pdq-agent-status-update/

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