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PDQ Inventory & Direct Access

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Adam Hodges

Hello I have looked for an answer, but been unable to find a solution yet. We have some users who rarely come into the office, they connect in via Direct Access, but PDQ Inventory doesn't see them. At the moment i am on a Trial Licence, but as soon as I can show that i have visibility of the off-site users I'll have no problems getting it purchased. We use SimpleHelp that does 'see' them, we can 'remote on' run CMD commands etc. All PCs are in the AD. Any thoughts?

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4 comments
Date Votes
  • Avatar
    Callan Johnstone

    Hi Cloudwarrior,

    I think the PDQ Agent is what you would be after

    Triggels

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  • Avatar
    Adam Hodges

    Hi Triggels Yes i had thought of that, but i am trying to keep it agentless if I can.

    Any other thoughts?

    Regards

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  • Avatar
    nicole.mallyon

    What i have done is set the PDQ server to central server mode (for something else that we are doing) and within Direct Access i have set the Direct Access server as one of the Management servers and we can see that it is online and get inventory data from it.

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    Permanently deleted user

    We are announcing the End of Life (EOL) of the optional PDQ Agent beta from our existing products. See this blog post for more information https://www.pdq.com/blog/pdq-agent-status-update/

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