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Getting "An item with the same key has already been added." when re-scanning a computer

John Bourke

October 24, 2018 13:38

Updated a computer so that it would fall out of a group (e.g., "computers without xyz update"); when I rescan/sync the collection, that computer shows up with "An item with the same key has already been added." Clicking the error for more information from online help brings up the PDQ "uh oh, it's a bug" page (https://support.pdq.com/knowledge-base/1109).

Thoughts...?

(Yes, tried analysis via Remote Repair - no issues found on the source or target system - and also submitted the error to support via the provided interface.)

Comments

1 comment

John Bourke
October 24, 2018 15:49

We removed the computer from the collection/inventory, and also had to remove it from the parent collection.

Just to be extra-careful, we then exited the app.

Support provided us with a test build, which we installed; a new/different computer showed up in the collection with the same message.

We removed the computer from the inventory (again, in 2 places), re-scanned, and everything worked as expected.

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