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Account Name Invalid

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Aaron Nickles

When trying to deploy software. I get "the account name is invalid or does not exist". I saw a previous post that said the fix was to remove the target computers from the domain and add them back. Is this really the only way to resolve this? I don't want to remove hundreds of computers from the domain.

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Comments

4 comments
Date Votes
  • Avatar
    Patrick Pierce

    Have you checked this KB? https://support.pdq.com/knowledge-base/1134

    I don't think you would need to remove devices from domain and add them back to fix this.

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  • Avatar
    Aaron Nickles

    Where do I go to see what the pdq deploy background credentials are? I believe I set that to our domain account credentials.

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  • Avatar
    Colby Bouma

    Options --> Background Service --> Change.

    enter image description here

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  • Avatar
    Wei

    Check the event log on the failed target to see if there is any 5719 events (from NETLOGON service). If target computer is unable to setup a secure session with DC, you will see "The account name is invalid or doesn't exist" error when you are using domain account as the service account.

    Remove the target computers from the domain and add them back is unnecessary, all you need to do is run "Test-ComputerSecureChannel -Repair" in PowerShell on the target computers to fix the trust relationship with DC.

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