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Failed to start Background Service: PDQ Deploy

Andrew Ferrall

November 08, 2018 21:42

I just installed PDQ deploy v17.1. I had an earlier version previously and was forced to upgrade to continue updates.

After the update, I get this error. I changed the password to make sure that it was valid (of course it was). I checked to make sure that the account can "log on as a service" (of course it can) and if credentials were removed from service, then entering them would fix that.

Any help in getting this thing to start would be appreciated.

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Comments

3 comments

Chris James
November 12, 2018 20:19

Hey Andrew, if you haven't already I recommend contacting us directly in support for helping out with this issue: support@pdq.com

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Andrew Ferrall
November 12, 2018 21:03

I have contacted support. I have received a single response so far that did not help, Ticket 143348

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Andrew Ferrall
November 13, 2018 21:04

@chrisj , There has not been an update on this ticket.

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