Adobe Remote Update Manager
When I run RUM I always get the error: RemoteUpdateManager not launched with Admin privileges. RemoteUpdateManager exiting with Return Code (1)
RUM works if I run it manually on the target machine.
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Okay. Would you post a screenshot of the install step from your RUM deployment package, like the one above? Also, a screenshot of the Options tab for the step. It might also have to do with the origin of the RUM. Did you download that from the Adobe admin console for CC or from a machine with Adobe CC products installed?
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Perfect. I'm assuming the Deploy User is also a local admin on the machine (otherwise, terrors). I was able to get some to "fail" (the machine needed a reboot) and have Output Logs for those failures. Do you also get those? If so, is the same elevation error presented as the disposition of the attempted update?
If it is the same elevation issue, can you deploy some other package that requires elevation to the machine? Since I'll assume that would be successful (but we do want to rule that out), change the credentials (Options > Credentials) in PDQ Deploy to some other account that has local admin privileges on the failed target, set those credentials as default (set them back afterwards, however), then attempt to deploy. Do you get the exact same error?
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No worries, John. If the issue persists, shoot an email to support@pdq.com and we can go into full-on troubleshooting mode.
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