Adobe Reader DC 19.010.20098 package Disable AutoUpdate 64-bit Step

Pierre Cofsky

March 06, 2019 14:16

Hi guys,

just wanted to mention , I stated to see a lot of computers trying to update Adobe Reader DC.

I looked into the package and I think the Step 5 "Disable Auto Update, Upsell and Services (64-bit)" as an error.

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

Isn't those registry key for 32 bit version ?

Shouldnt they be like this ? :

REG ADD "HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f REG ADD "HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f REG ADD "HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

thank you

Comments

6 comments

Brad McClave
March 06, 2019 14:18

I just took a look at mine. Package is Adobe Reader DC 19.010.20098.

Step 5: REG ADD "HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM" /v iCheckReader /t REG_DWORD /d 0 /f REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

Are you sure you aren't looking at step 4 which is for 32-bit?

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Pierre Cofsky
March 06, 2019 14:21

my step 4 :

REG ADD "HKLM\SOFTWARE\Adobe\Adobe ARM\1.0\ARM" /v iCheckReader /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

my step 5 :

REG ADD "HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM" /v iCheckReader /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

only the first reg key is in WOW6432node , same as you

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Brad McClave
March 06, 2019 14:30

I'm no expert but I know that there is no 64 bit version of Adobe Acrobat, it's just 64-bit "compliant" so perhaps these keys are right where they are supposed to be?

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Pierre Cofsky
March 06, 2019 14:42

well according to this document : https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html

on 64 bit system the keys should all be under : "HKLM\SOFTWARE\WOW6432Node"

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Webmaster
March 06, 2019 16:19

according to this document : https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html

it should be in the "HKLM\SOFTWARE\WOW6432Node"

I will test this out

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Pierre Cofsky
March 07, 2019 14:02

Even if Acrobat Reader is 32 bit, it does use wow6432node keys on 64bit systems.

After some digging step 5 should add the entry in both 32 bit and 64 bit keys. This is what the step 5 should look like :

REG ADD "HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM" /v iCheckReader /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUpdater /t REG_DWORD /d 0 /f

REG ADD "HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f

REG ADD "HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

I created a Group Policy so it will stay disabled in the event PDQ does not do it correctly

Sorry for my english

thank you

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