1. PDQ Deploy & Inventory Help Center
  2. Community
  3. PDQ Deploy
 

Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

PDQ says username or password is wrong

Avatar
david.kurz

I am getting an error that says "The user name or password is incorrect" when I select my primary domain. However, If I select one of my other domains, I am able to browse those domains and OUs. In fact, on my primary domain I can even put in just the IP of a device and I can deploy the software without a problem. I have verified the credentials against another server, logged in and out of the server , added my credentials back to the server as well as removed and added back the domain itself but I am still getting this error. I have not seen this error before so I am not sure what I am doing wrong. I am on PDQ Deploy Free 17.1.0.0

I am trying to deploy a custom teamviewer MSI package and it has been working ok until just a little bit ago and I have not made any changes to the package or the server or my credentials.

0

Comments

2 comments
Date Votes
  • Avatar
    Information Technology

    I am having the same error today, but not with the free version.  I wish there was a resolution posted here.

    0
  • Avatar
    Colby Bouma

    Please contact support@pdq.com.

    0