Can't get external agents to check in

Comments

7 comments

  • Official comment
    Colby Bouma

    We are announcing the End of Life (EOL) of the optional PDQ Agent beta from our existing products. See this blog post for more information https://www.pdq.com/blog/pdq-agent-status-update/

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  • Colby Bouma

    I don't think you are doing anything wrong. We are having some issues with External Agents right now.

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  • Chris Landon

    Ah ok. Thanks for the reply. I understand it is in Beta, so no worries. I'll put this project on hold right now and keep an eye out for updates regarding the external agents. Thanks!

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  • Joel Bryant

    I can confirm our external hosts stopped communicating on September 11th at 12:49 PM EST, have been working on it on our end for a while before coming across this post.

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  • Colby Bouma

    Sorry about that. We think we found the issue, but no ETA on the fix.

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  • Joel Bryant

    @PDQ_Colby we're looking good here, thanks!

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  • Chris Landon

    Yep, I can see our external agents checking in now. Thanks!

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