Offer remote support -> Tooling?


1 comment

  • Chris James

    The Remote Assist that comes default in PDQ Inventory leverages Microsoft's Remote Assist tool. Which is very similar to VNC and wouldn't work for remote users.

    GotoAssit and LogMeIn should work from anywhere as long as the remote machines have their respective agent installed. I wouldn't know how to build a tool to remotely control those machines as we do not have either of those applications to test with internally.

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