Offer remote support -> Tooling?
Currently still running PDQ Inventory 15, have not yet bothered with the update. So no Agent installs yet.
For now we are a GotoAssist & LogMeIn Pro customer. Each have their benefits but since we own PDQ (single license for now) as well I was looking for a better way.
I haven't got the remote assist feature working but I'm guessing that this will work on a local network just like VNC?
I would like a method to support users connected to the local network as well as home workers. Got any tips? How do you guys provide remote support to your users?