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Issue with installing software via PDQDeploy (installshield+msi)

A T

June 19, 2019 15:38

Hey, noob PDQ deploy technician here. We're running enterprise version of PDQ deploy. I've created a simple 2 line powershell script to install an installshield program silently (I believe this install shield program then starts an .msi installer if that is relevant).

This script works when logged in on a domain administrator account but doesn't work when installed via PDQ deploy. Anyone have any ideas on why it doesn't? The only thing that I know is unique installing via domain administrator account is it activates UAC to run as administrator. This doesn't happen if you start Powershell as administrator however. I believe PDQ deploy should have all the administrative access it needs so this isn't an issue right?

Script is below:

cd C:\DEPLOY_TEMP

.\Setup.exe /S /V"/quiet"

Comments

3 comments

Wei
June 19, 2019 16:57

Have you tried run it as "Local System" instead of "Deploy User" ?

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A T
June 19, 2019 17:13

Just gave it a shot using the Powershell step as "Local System". It installs correctly but does not create shortcuts in the folders. The program is not able to run though. I'm assuming the setup didn't finish completely somewhere. I wish there were some logs files to look at.

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Wei
June 19, 2019 20:42

See if you can extract the MSI out of setup.exe with 7zip then you can use the log parameter with msiexec command.

msiexec /i <path_to_msi> /L*V <path_to_log>

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