Important Notice: On February 29th, this community was put into read-only mode. All existing posts will remain but customers are unable to add new posts or comment on existing. Please feel to join our Community Discord for any questions and discussions.

Answered

Error installing Dell Command | Configure

Output log shows the following:

SYSTEMSMANAGEMENT: The current user does not have elevated administrator privileges. Systems Management software can only be installed by a user with elevated administrator privileges. Consult the Install Guide for additional information.

I am deploying as a Domain Administrator, and other packages deploy just fine. Running PDQ Deploy 17 (Release 2). I am trying to deploy Dell Command | Configure 4.2 (the latest from Dell's website). As with the rest of my packages, it is setup in a Pull-mode to copy the files down. Entire directory is included; command-line is msiexec.exe /i "Command_Configure.msi" ALLUSERS=1 /qn /norestart /L*VX C:\output.log.

I am attempted to deploy to Windows 7 and Windows 10 clients. There seems to be no rhyme or reason why it works for some, but not others. I am trying to deploy on a schedule to a group of systems without the application installed. Deploy computer is Windows 7 Pro, joined to the domain.

The FULL DEBUG log that the Windows Installer creates: https://pastebin.com/rQRbNijm

0

Comments

1 comment
Date Votes
  • I found the solution. This particular package relies on certain abilities within newer Dell BIOSes. For the "older" systems, I was able to deploy the Dell Firmwares to upgrade the BIOSes, then the program would deploy without issue.

    0