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Uptime is wrong or what ?

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Andreas Johansson

Hi!

In Inventory you can see computers uptime. I have one computer that shows uptime is 13 days. I ask the user when she rebooted/shutdown the computer, and she said every day when I leaves the office. So why Inventory shows 13 days ?

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Comments

5 comments
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  • Avatar
    Brad McClave

    Several possibilities:

    • The user is lying (harsh, I know, but it is possible)
    • PDQ Inventory has not recently scanned the computer. What is the last scan date?
    • (If in use) the agent service is not running. What is the agent status in PDQ Inventory?

    Something you can try when the user is not in the office is issuing a reboot command from the PDQ Inventory tools. Check the status after the computer reboots.

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  • Avatar
    Andreas Johansson

    Lying, yes maybe =)

    Last scan date is about 1 hours ago. Agent is running, "Internal".

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    Jason Seiberlich

    I have several computers that are the same way. We have a scheduled task that shuts down computer every night. I have also verified they are turned off and some still show wrong uptime.

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  • Avatar
    Grant Gischer

    https://www.windowscentral.com/how-disable-windows-10-fast-startup

    In Windows 10, if enabled, "Shutdown" is more of a "hibernate", and does not reset uptime.

    I too, was sure some users were lying to me, because even in Task Manager, the uptime would show multiple days when they claimed they had "rebooted every day". But the problems that would be fixed with a "real" reboot persisted.

    Note: "Restart" will do a regular reboot.

    With recent computers, and SSD's, startup is so fast you can likely disable this without any issues.

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  • Avatar
    Brian Green

    We ran into the same problem. You can create a PDQ job to disable by modifying a key in the registry. reg add "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /v HiberbootEnabled /t reg_dword /d 0 /f

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