ServiceNow Integration?
I was wondering if this tool integrates with ServiceNow, specifically if there is a way to export software and hardware inventory reports.
edit: I notice there's an "export as csv" option within PDQ Inventory. I also notice that ServiceNow supports "Retrieving data from a CSV formatted file". Has anyone tried this?
0
Comments
I just signed up to ask this very question. I think it we will start to see this question asked more and more.
You can create an Auto Report that saves the report to a CSV file. https://documentation.pdq.com/PDQInventory/16.5.0.0/auto-reports.htm
ServiceNow has a lot of integration possibilities. Isn't there an API of PDQ that we can use?
Not really. The closest thing I can think of is Auto Reports. Technically you could read the database directly, but that can cause issues, so I don't recommend it.
Oke we can work with that.
Is there also a possibility to integrate the other way? We have a service catalog in ServiceNow where people can request software. After a line manager approval we are now creating a manual task to deploy the software in PDQ. However of course it would create much value if we could automate this manual step.
I'm not familiar with what you can do from ServiceNow, but if it can run scripts you can call
PDQDeploy.exe Deploy -Package <Package name> -Targets <Comma separated list of computer names>.Ditto..... I am currently testing with the trial version of PDQ Inventory and deploy. Integration with ServiceNow would definitely be beneficial.
did anyone ever get anywhere with this?