An additional file not found

Comments

5 comments

  • Chris James

    Hi Stuart, this typically is an issue with DNS or permission errors if the warning persists. Do you have a large amount of files in your repository that need to removed?

    What build are you currently running?

    0
    Comment actions Permalink
  • Christian Bacher

    Your path to the file contains spaces, put him in " "

    "\servername\Antivirus batch file...............bat"

    0
    Comment actions Permalink
  • Stuart Craster

    Thanks for the replies guys.

    I've cleared my unused files in the Repository apart from 49 files which I'm hesitant to remove. Shall I just remove them all - does this usually cause a problem?

    NSlookup is making me think it's not a DNS issue, however I'm not ruling it out yet as our server and network team do like to make a sneaky change.

    I tried with " " and without but to no avail.

    My current build is 16.1.0.0 Enterprise mode. I can get around the issue by just copying the files it calls to my Repository, this just means that if somebody makes a change on the application server file that it's calling - I will have to know to copy it to PDQ Repository again.

    Many thanks, Stuart

    0
    Comment actions Permalink
  • Chris James

    We've seen some other customers experience similar behavior with network paths becoming unavailable intermittently. You could try enabling Debug logging in Preferences->Logging and see if Event Viewer provides any more insight when you see these files becoming unavailable again in the future.

    0
    Comment actions Permalink
  • Christian Bacher

    Have you tried to use the whole cmd line under "Command" instead only calling the bat in the step?

    Or point with a install Step directly on the .bat?

    0
    Comment actions Permalink

Please sign in to leave a comment.